At tofilco.shop, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect information that you provide directly when you:
Create or manage an account
Place an order
Contact our customer service team
Subscribe to communications
Submit forms or inquiries through our website
This information may include your name, email address, phone number, billing information, shipping information, and other details necessary to process your requests.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages viewed, and general website usage data.
2. How We Use Your Information
We may use collected information to:
Process and fulfill orders
Provide customer support
Communicate with you regarding your orders or inquiries
Improve our website and services
Maintain website security
Detect and prevent fraudulent or unauthorized activity
Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to the operation of our services without appropriate notice or, where required, your consent.
3. Payment Information
Payments made through our website may be processed by secure third-party payment providers, including Stripe.
We do not intentionally store complete payment card information on our own systems. Payment information is handled by the applicable payment processor in accordance with its security practices and applicable payment security requirements.
Stripe may process certain information necessary to authorize payments, prevent fraud, and maintain transaction security.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the shopping experience.
Third-party services, including Stripe, may also use cookies or similar technologies for payment processing, fraud prevention, authentication, and security purposes.
You can adjust your browser settings to manage or disable certain cookies. However, disabling essential cookies may affect some website functionality.
5. Information Sharing
We may share personal information with trusted service providers when necessary to operate our website and provide services to you. These may include:
Payment processors
Shipping and fulfillment providers
Website hosting and technical service providers
Customer support providers
Fraud prevention and security services
Professional or legal service providers where necessary
We do not sell your personal information to third parties.
Information may also be disclosed when required by law, legal proceedings, governmental authorities, or when reasonably necessary to protect our rights, users, property, or website security.
6. Data Security
We use reasonable technical and organizational measures to help protect personal information against unauthorized access, alteration, disclosure, or destruction.
Our website may use SSL/TLS encryption and other security technologies to protect information transmitted through the website.
Payment transactions are processed through secure payment infrastructure designed to meet applicable industry security requirements, including PCI DSS standards where applicable.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing transactions, providing services, resolving disputes, maintaining business records, preventing fraud, and complying with legal obligations.
When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.
8. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request restriction of certain processing
Object to certain uses of your information
Request a copy of certain information in a portable format
Requests may be subject to applicable legal limitations and verification requirements.
9. Children’s Privacy
Our website is not intended for children who are under the age required to independently provide personal information under applicable law.
We do not knowingly collect personal information from children for purposes that are prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
11. International Data Processing
Depending on the services we use and where you access our website from, your information may be processed or stored in countries other than your country of residence.
Where applicable, we take reasonable steps to ensure that personal information transferred internationally receives appropriate protection in accordance with applicable privacy laws.
For users located in the European Economic Area, United Kingdom, or other jurisdictions where applicable, we seek to handle personal information in accordance with relevant data protection requirements, including GDPR principles where applicable.
12. Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to our services, legal requirements, or privacy practices.
Any updated version will be made available on this page. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us at:
Email: guan@tofilco.shop
Phone: +1 7257154224